Support

How can we help?

We're here to make your experience with Eili as smooth as possible.

Contact Us

For any questions, issues, or feedback, reach out to our support team. We typically respond within 24 hours.

support@askeili.com

Frequently Asked Questions

Eili is developed by Prezence Solutions LLC.

App Version 1.0

Before You Continue

Please review how Eili works and agree to our terms.

Grounded in real Scripture & history

Eili's answers are built on the actual Bible (verified ESV/BSB text) and a curated library of documented historical and cultural sources — not invented by the AI.

Every Scripture quotation is pulled and verified against trusted Bible sources before you see it.
Historical and cultural context is drawn from a vetted reference library, not generated from scratch.
The AI composes the explanation around these verified sources — it does not fabricate verses or make up history.

How your data is used

To generate responses, your chat messages and the biblical passages you ask about are sent to third-party AI providers: Google (Gemini) and OpenAI (GPT).

Only the content of your questions is sent — not your name, email, device info, location, or contacts.
Providers are contractually bound not to use your data for model training.
You can delete your conversations at any time from Settings.

Still verify against Scripture

Even with verified sources, AI-generated explanations can occasionally be incomplete, misapply a verse, or make a reasoning error. Treat Eili as a study companion, not a final authority — always weigh responses against Scripture itself.

Governs your use of Eili, including AI content disclaimers, subscription terms, and acceptable use.

Describes what data we collect, how we use it, and which third-party services (including AI providers) receive it.

By tapping "I Agree & Continue", you confirm you've read the information above and consent to sending your chat messages to the AI providers named above.

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